Privacy Policy

Privacy Policy - the basics

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name, email address, phone number, and mailing address

• Property address and details related to storm or property damage

• Insurance policy information, claim numbers, and related documentation (when voluntarily provided)

• Any other information you submit through contact forms, consultation requests, or communications with us

Automatically Collected Information

• IP address, browser type, device information, and operating system

• Pages visited, time spent on pages, and referring website

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free consultations

• Evaluate and assist with your insurance claims for storm, wind, hail, flood, or other property damage

• Communicate with you about your claim, our services, and important updates

• Improve our website, services, and customer experience

• Comply with legal obligations and protect our rights

• Send marketing communications (only with your consent, where required)

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (e.g., IT providers, email services, claim documentation tools), under confidentiality agreements

• Insurance-Related Parties: With insurance companies, adjusters, contractors, or experts only as necessary to handle your claim and only with your authorization

• Legal Requirements: When required by law, court order, or to protect our rights, safety, or property

• Business Transfers: In connection with a merger, sale, or transfer of assets (your information would remain subject to privacy protections)

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, analyze site traffic, and support advertising. You can control cookies through your browser settings. Disabling cookies may affect certain website features.

We may use third-party analytics tools (such as Google Analytics). These tools collect information in accordance with their own privacy policies.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information (subject to legal retention requirements)

• Opt out of marketing communications

• For California residents: rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information (we do not sell personal information)

To exercise any of these rights, please contact us using the information below.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Storm Loss Consultants
[Your Street Address]
[City, State ZIP Code]
Email: [privacy@yourwebsite.com]
Phone: [Your Phone Number]